Preamble and Acceptance of Terms

Please read these Terms and Conditions ("Terms", "Agreement") carefully before accessing or using the digital learning management portal, mobile applications, course contents, and related technical services operated by Britto Academy ("the Academy", "Company", "we", "our", or "us").

By registering an account, purchasing an enrollment, accessing course videos, taking assessments, participating in partner networks, or browsing the website, you ("User", "Student", "Learner", "Instructor", "Affiliate", or "you") agree to be legally bound by all terms, policies, and conditions outlined herein. If you do not agree with any part of these Terms, you must immediately cease accessing and using our platform.

1. Definitions and Operational Scope

In this Agreement, the following terms shall have the meanings ascribed to them:

• "Platform": The website, web applications, streaming servers, student dashboard, and administrative engines hosted under brittoacademy.com and its authorized subdomains (e.g., partner.brittoacademy.com).
• "Course": Any educational program, whether pre-recorded video lectures, interactive live sessions, workshops, masterclasses, or self-paced bootcamps published on the Platform.
• "Curriculum Assets": Video streams, downloadable worksheets, project files, exam questions, resource guides, and documentation provided as part of any course.
• "Learner / Student": Any registered individual enrolled in free or paid courses.
• "Instructor / Faculty": Any authorized educator or subject-matter expert approved to publish courses, modules, and tests under the Academy’s faculty royalty program.
• "Affiliate / Partner": Any registered marketer authorized to generate tracking URLs and promo coupons under the Britto Academy Partner Network.
• "QR Certificate": A cryptographic, tamper-evident digital completion document verifiable via unique identifier on the Platform.

2. User Eligibility & Account Integrity

• 2.1 Age of Majority: Users must be at least eighteen (18) years of age. Individuals under 18 years ("Minors") may only register and consume course content with the explicit consent and continuous supervision of a parent or legal guardian.
• 2.2 Accurate Identity: You warrant that all information provided during registration (Full Name, Contact Number, Email Address, and National Identification if requested) is truthful, accurate, and current. Operating an account under false identities or pseudonyms is strictly prohibited.
• 2.3 Single-User License & Non-Transferability: Every account is strictly personal. You are granted a limited, revocable, non-exclusive, non-transferable individual license. Sharing your login credentials, renting accounts, or distributing access to family, colleagues, or groups is an explicit breach of contract.
• 2.4 Security & Session Integrity: You are solely liable for all activities performed under your credentials. The Academy implements automated concurrent session tracking and IP geolocation monitoring. If simultaneous logins or abnormal access patterns are detected, your account may be automatically suspended without notice. You must immediately report any suspected breach to [email protected].

3. Enrollment, Tuition Fees, and Payment Processing

• 3.1 Tuition Fees & Inclusions: Course fees, curriculum modules, batch timings, and included assets are clearly displayed on each course enrollment page. Fees are subject to dynamic updates at the Academy’s discretion; however, fee revisions will not affect previously confirmed enrollments.
• 3.2 Approved Payment Methods: Tuition payments must be completed via our integrated, authorized gateways, including Mobile Financial Services (bKash, Nagad, Rocket), local and international Debit/Credit Cards (VISA, MasterCard, AMEX), or direct banking channels.
• 3.3 Payment Finality: An enrollment is validated only after transaction verification through our automated payment reconciliation ledger. Britto Academy reserves the right to void any enrollment originating from unauthorized, reversed, or fraudulent payment transactions.
• 3.4 Promotional & Affiliate Coupons: Coupons applied at checkout must comply with their specific campaign conditions. Discounts applied via Affiliate Tracking Codes are governed by dynamic tiered-pricing rules. The Academy reserves the right to cancel orders where coupons were exploited due to technical loopholes or unauthorized manipulation.

4. Refund, Cancellation, and Enrollment Transfer Policy

• 4.1 Digital Goods Policy: Because our digital infrastructure delivers instant access to proprietary video materials, study guides, and intellectual assets, all course purchases are deemed final and non-refundable upon successful payment authorization, except where explicitly stated under a formal money-back guarantee on the specific course sales page.
• 4.2 Conditional Refund Window (If Applicable): For select eligible programs where a refund policy is advertised, refund requests must be submitted in writing within forty-eight (48) hours of enrollment, provided that the student has consumed less than fifteen percent (15%) of the pre-recorded video lectures and has not attempted any quiz or final examination.
• 4.3 Batch Transfers: Enrolled students in live cohorts may request a batch transfer once per course, subject to administrative approval and payment of an administrative transfer fee, provided the request is submitted at least seven (7) days prior to the official batch commencement.

5. Intellectual Property, Anti-Piracy, and Copyright Protection

• 5.1 Proprietary Ownership: All audio-visual materials, video lectures, source codes, design templates, downloadable assets, exam databases, and branding trademarks hosted on the Platform are the exclusive intellectual property of Britto Academy or its licensed instructors, protected under the Copyright Act, 2000 (and subsequent amendments) of Bangladesh and international intellectual property treaties.
• 5.2 Zero-Tolerance Piracy Policy: Users are strictly prohibited from:
  • Downloading, screen-recording, ripping, screen-casting, or capturing video streams.
  • Re-uploading, republishing, sharing, or trading course content on Google Drive, Telegram, Facebook, YouTube, torrents, or any public/private media.
  • Selling, reselling, or commercially exploiting any curriculum assets.
  • Reverse-engineering, decompiling, or probing the Academy’s technical infrastructure.
• 5.3 Digital Forensic Watermarking: The Platform embeds dynamic, visible and invisible user-specific forensic identifiers (including user ID, registered email, and dynamic IP timestamps) onto streamed video frames. If leaked materials bearing your identifier are discovered in circulation, Britto Academy will take immediate legal action under the Cyber Security Act / ICT Act, 2006, seek financial restitution, and permanently terminate your account with complete forfeiture of fees.

6. Course Delivery, Live Classes, and Curriculum Updates

• 6.1 Schedule Flexibility: While the Academy strives for strict adherence to announced batch schedules, we reserve the right to reschedule live lectures due to instructor illness, severe weather conditions, national internet/power grid disruptions, or technical maintenance. In such events, prompt notices and compensatory recorded classes or replacement sessions will be provided.
• 6.2 Dynamic Curriculum Evolution: In order to maintain alignment with international technology standards, freelancing marketplaces, and emerging industry frameworks, the Academy reserves the right to update lesson contents, replace outdated modules, modify assignments, and substitute instructors without prior individual consent.

7. Examinations, Academic Integrity, and QR-Verified Certifications

• 7.1 Passing Criteria: Digital certificates are earned through academic merit. Students must satisfy all course milestones, including watching required lectures, submitting assignments, and scoring at or above the mandatory passing threshold (typically 80%, or as defined per course) in the Final Course Examination.
• 7.2 Academic Honesty: Cheating, answer-sharing, script-running, or attempting to compromise the integrity of assessment tests will lead to an immediate score nullification and revocation of examination privileges.
• 7.3 Dynamic QR Verification: Issued certificates carry a unique identification code and a dynamically generated QR link verified against Britto Academy's public cryptographic registry. Employers and academic institutions may verify authenticity in real-time.
• 7.4 Retake Policy & Validity: Courses may enforce retake cooldown periods for failed assessments. The validity tenure of certificates (e.g., 12 months, 24 months, or lifetime) is governed by the specific course policy configured by the administration.
• 7.5 Explicit Disclaimer of Career & Income Guarantees: Britto Academy issues certificates solely to validate skill acquisition and academic completion. A certificate is NOT a license, government-accredited diploma, or guarantee of employment, freelancing client acquisition, monthly earnings, or overseas visa sponsorship. Career outcomes depend entirely on individual dedication, market competitiveness, and portfolio quality. We make zero warranties regarding specific income outcomes.

8. Affiliate Partner Network & Marketing Attribution

• 8.1 Legitimate Marketing Only: Affiliates must conduct promotional activities transparently and professionally. False promises (e.g., "guaranteed job upon enrollment"), misleading claims, spamming social media groups, or deceptive advertising using the Britto Academy name are grounds for immediate termination.
• 8.2 Two-Tier Attribution Engine: Qualified course sales tracked through your provisioned lifetime coupon code or deep referral links earn Level-1 (Direct) or Level-2 (Upline Override) commissions according to platform percentages.
• 8.3 Seven-Day Maturity Escrow: All generated commissions are automatically held in pending escrow for a mandatory maturity period (default: 7 days) to safeguard against fraud, unauthorized payment chargebacks, or transaction disputes. Funds transition to withdrawable balances only after successful maturity verification.
• 8.4 Self-Referral & Fraud Prevention: Purchasing courses for yourself using your own affiliate tracking coupon or engaging in coordinated ring-referral manipulation is strictly prohibited and treated as financial fraud. Identified violations will result in balance confiscation and a permanent ban from the Partner Network.
• 8.5 Payout Minimums: Withdrawal requests may only be submitted via registered bKash, Nagad, or Bank accounts once the cleared withdrawable balance reaches the platform minimum threshold (minimum ৳500 BDT).

9. Instructor Terms and Faculty Obligations

• 9.1 Content Originality & Warranty: Instructors warrant that all course materials, lectures, project files, and tests submitted for publishing are their original creations and do not infringe upon any third-party copyrights, proprietary secrets, or contractual agreements.
• 9.2 Editorial & Quality Review: All newly drafted courses, modules, exams, and supplemental attachments must pass administrative review and adhere to our pedagogical standards before being published live.
• 9.3 Royalty Disbursements: Instructors receive an agreed gross sales royalty percentage (configured between 25% and 35%) on each net paid course enrollment, tracked via the automated 4-Way Split Ledger. Royalty withdrawals are processed following standard administrative verification.

10. Student Code of Conduct and Community Guidelines

Users must foster a constructive, inclusive, and professional environment across all interactive chatrooms, forums, live class rooms, and community groups. Prohibited behaviors include:

• Harassment, personal attacks, hate speech, defamation, obscenity, or bullying directed at instructors, staff, or fellow learners.
• Distributing commercial advertisements, pyramid schemes, or unsolicited promotions.
• Discuss or disseminating politically sensitive, religiously inflammatory, or unlawful rhetoric.
• Impersonating Academy administrative representatives or academic mentors.

Breaches will result in formal written warnings, temporary feature locks, or permanent platform expulsion without refund.

11. Disclaimer of Warranties and Limitation of Liability

• 11.1 "As-Is" Service Delivery: The Platform and all associated services are delivered on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, or uninterrupted, bug-free uptime.
• 11.2 Limitation of Damages: To the maximum extent permitted under Bangladesh law, Britto Academy, its directors, officers, employees, instructors, and affiliates shall not be liable for any indirect, incidental, special, punitive, or consequential damages (including loss of profits, data corruption, freelance contract termination, or computer downtime) resulting from your access to or inability to access the Platform.
• 11.3 Maximum Liability Cap: Under all circumstances, the Academy’s aggregate liability to you for any claim arising out of this Agreement shall not exceed the total amount actually paid by you for the specific course giving rise to the claim.

12. Account Suspension and Termination

Britto Academy reserves the unilateral right to suspend, lock, or permanently delete any user account without prior notice if:

• You violate any material provision of these Terms or supplemental platform policies.
• Your activities compromise the technical security, reputation, or operations of the Academy.
• Required tuition fees remain unpaid beyond established grace periods.
• Ordered by a court of competent jurisdiction or law enforcement agency in Bangladesh.

13. Modifications to the Terms of Service

We reserve the right to revise, amend, or restructure these Terms at any time. When material revisions occur, we will update the "Last Updated" date at the top of this page and issue an automated platform notification. Your continued usage of Britto Academy’s services following the publication of revised Terms signifies your legally binding acceptance of all changes.

14. Governing Law, Jurisdiction, and Dispute Resolution

• 14.1 Applicable Law: This Agreement shall be construed, interpreted, and governed in accordance with the substantive laws of the People’s Republic of Bangladesh, without regard to conflict of law principles.
• 14.2 Arbitration & Venue: Any dispute, controversy, or claim arising out of or relating to this Agreement, including its breach or termination, shall first be addressed through amicable negotiation. If unresolved within thirty (30) days, the dispute shall be referred to arbitration in Dhaka, Bangladesh, in accordance with the Arbitration Act, 2001. Subject to arbitration, the courts located in Dhaka, Bangladesh shall have exclusive jurisdiction.

15. Official Legal Inquiries & Support

If you have questions, regulatory inquiries, or copyright infringement notifications regarding these Terms and Conditions, please contact our administrative legal department:

• Organization: Britto Academy Limited
• Email: [email protected]
• Direct Helpdesk: +880 1626-448799
• Corporate Website: brittoacademy.com
• Registered Office: Dhaka, Bangladesh.